Enap catalog › Results of search for 'Provider:Makron Books do Brasil,'

	1.	Qualidade em servicos : o atendimento ao cliente como fator de vantagem competitiva by DENTON, D. Keith. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1990Title translated: Quality service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16D415q] (3). Place hold Add to cart (remove)
	2.	Benchmarking by SPENDOLINI, Michael J. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1993Title translated: The benchmarking book.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16S746b] (1). Place hold Add to cart (remove)
	3.	Administração estratégica : planejamento e implantação da estratégia by CERTO, Samuel C \| PETER, J. Paul. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books do Brasil , 1993Title translated: Strategic management: a focus on process.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.06C418a] (1). Place hold Add to cart (remove)

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